home sales services supplies about us contact employment search
 

Our Technical Support Center

Tri-State Business Machines Contacts

Sales 608-781-2100 sales@tsbm.net
Supplies 608-781-2100 sales@tsbm.net
Service 608-781-2100 sales@tsbm.net
La Crosse, WI General Wisconsin Calls 608-781-2100 sales@tsbm.net
Rochester, MN General Minnesota Calls 507-285-1513 sales@tsbm.net

For Your Convenience - Toll Free: 1-800-544-2679

We have available service plans to help you continue with our top quality certified service, to service you and your equipment for years to come. 

For over 48 years businesses large and small have counted on us to take care of their equipment and office needs. We have a fully staffed Network and Software Integration Division to work with you to assist you with internet and network connectivity.
 

Tri-State Business Machines, Inc., is experienced in providing complete solutions for all your copying, printing, fax, scanning, networking and document management needs.

We service a Tri-State area of Wisconsin, Iowa and Minnesota. We work with the customers by truly listening to their needs, concerns and problems and are super problem solvers that offer same day service on software and hardware issues. Our staff of sales, technical support and service support personnel are very experienced. Tri-State Business Machines, Inc. support teams are available with one of the fastest response times that actually get the customer up and running in the industry.

Our ultimate goal is to exceed our clients expectations. Meeting and exceeding our customers needs is why we are in business with a fantastic history of quality service for over 48 years!

Our service technicians and network/software support are certified and trained to do the job courteously, quickly and to know the right answers to assist you with your productivity needs.

We are a family oriented and  very successful company. We can handle the challenges, we know in advance the concerns that many offices and businesses have in their everyday work. We know and respond to current and future business needs. This allows Tri-State to the best job possible for you. We take great pride in being your communications consultant company and are happy to help you when you need it most.

We offer state-of-the-art products and the technical knowledge to deal with any sales or service concerns, we are committed to you!

We offer top-of-the line products that win awards year after year for the highest quality!

Top Quality Name Brands:

Top quality, name brand manufacturers like Canon, Toshiba and Duplo, which are pioneers in their fields, providing both cost effective and productivity as well as elegant looking solutions for managing the flow of paper and information in your profitable business.

Tri-State Business Machines services both large and small businesses with a full line of office equipment, to make your job easier.

  • Canon: digital copiers, color digital copiers, printers and fax machines

  • Toshiba: digital copiers, color digital copiers, printers and fax machines

  • Duplo: digital duplicators, folders and finishing equipment

We have the product, quality service as well as a competitive price to help you meet your office productivity and efficiency goals. 

Specialized Services:

  • Networking and connectivity services are also provided to allow you to make the most use of network scanning and printing. 

  • Document management systems, including general purpose OCT and long term document storage and archiving.

  • Fleet of fully stocked service vans, with quality parts on board and same day service.

  • Factory Trained Technicians, with an average of over 12 years of on site experience.

  • Factory Trained Technicians with a great attitude, who are happy to serve you.

  • Our Factory Trained Technicians are trained to help you understand what the service is that is needed and why, so you can feel confident and well taken care of.

  • We repair what needs repairing and we go further to replace a set list of parts to make sure your equipment stays operating for you when you need it most.

  • We have a 100% guarantee of the parts, service work and equipment that we sell.

  • Access to loaner machines is available to keep you up and running.

  • Well stocked parts inventory and supply room with a dedicated Parts Technician.

  • We have a dedicated Service Dispatch Technician whose primary job is getting the fastest response time for you to service your problem as quickly as is possible.

  • Instant access Technical Support via phone to answer your technical questions.

  • Full time Software Trainer to help your office staff operate the machine correctly.

  • We work with our customers in determining the best cost vs. price to assist them in their decisions to help them in growing as a profitable and cost conscious business for now and in the future.

  • Centralized dispatching in our La Crosse office services our entire area, so no customer gets missed.

We welcome your call to see what we can do for you and your business. We have thousands of customers that are proud to respond to the question, 

"Who services your office equipment?"  "Well, of course, Tri-State Business Machines".

Our family here at Tri-State Business Machines believe that the loyalty of our customers is what matters the most to us and makes us go the extra mile to do the very best we can do for you each and every time.

 

Two full service locations to serve you:
Tri-State Business Machines, Inc.,
3310 U.S. Highway 157  La Crosse, WI 
Phone: (608) 781-2100,
Fax: (608) 781-2230
Tri-State Business Machines, Inc.,
4300 Hwy 52 North  Rochester, MN 
Phone: (507) 285-1513
Fax: (507) 285-1123
For your convenience: 
Toll Free Phone: 1-800-544-2679
Tri-State Business Machines, Inc., 
In Business Over 49 Years
Copyright 2000 - 2008

           All Rights Reserved


Sales Department:
· Contact Sales

Parts Department
· Order Supplies

Parts & Supplies
·  Pricing Guide
·
Toner List
· OEM Compatible
· Developer
· FAX Cartridges
· Ink Supplies
· Paper
· Specialty Media
· Printer Supplies
· Staples
· Transparencies
· Power Filters
· Surge Protectors
· Bar Code Supplies
· Other Supplies
· Other Parts

· Parts Guarantee

· MSDS Sheets
  - Canon
  - Toshiba
  - Gestetner

Hewlett-Packard
· HP Toner
· HP Parts
· HP Supplies
· Maintenance Kits

Service Department:
· Contact Us

Service Areas:
· Wisconsin Cities
· Minnesota Cities
· Iowa Cities

Network Support:
· Canon Drivers
· Toshiba Drivers
· Gestetner Drivers

Customer Support:
· Meter Readings

OFF LEASE:
· Sales Specials
· Monthly Specials 

CANON:
· New Products
· Color image
  RUNNER 
· B&W image
  RUNNER

· Color Copiers
· Digital Copiers
· Analog Copiers
· Color Printers
· BW Printers
· Network Printers
· Wide Format 
· Facsimiles
· Scanners

TOSHIBA
:
· e-Studio Digital
· Color Copiers
· Digital Copiers
· B&W Printers
· Color Printers
· Fax Machines

GESTETNER:
· Wide Format
· Color Laser Printers
· Plotter Printers
· Blue Print Printers
· Production Color
· Graphics Color

DUPLO:
· B & W Printers
· Color Printers
· Digital Copiers
· Booklet Makers
· Folders

REXEL:
· Shredders

TRI-STATE:
· Alternative Buys
· Alternative List

Document Storage:
· Document Strategy
· Imaging Systems
· Document Scanning
· Canon eCopy

Canon Imageware:
· Document Archiving
· Document Manager
· Scan Manager
· Publishing Manager
· Web Doc Server
· ImageWare Setup

Tri-State Links:
· About Us
· Employment
· Canon USA
· Toshiba USA
· Duplo USA
· Gestetner USA
· Link to Us
· Contact Us